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Making Concur Work for SMEs

Some small and medium businesses using Concur don’t get the full benefits they should – and could.

If you are using Concur for Expenses or Travel as a small or medium size business, you should get real value from it. Actually, if you don’t feel your expense process is just brilliant now, something has gone wrong – possibly triggered by only a small misunderstanding during the implementation project.

Or maybe you can’t see all the benefits and cool features in Concur that everyone else incl. the Concur sales team seems to be showing off? You should!

Worst: you are paying Concur subscription fees, but can’t really use it yet, because your key users are confused or crucial steps are not working?

We are here to help!

Our experienced Concur consultants work with you to make your Concur system live up to the easy, seamless expense processing that it should be. It can be as little as a one day hands-on workshop needed to complement the standard service small customers get in the implementation project.

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Our consultants can offer advice, training, support and configuration options for best practice expense processes for your company and how to apply it using Concur. With a wealth of experience across expense processes for all types of organisations, we help you find the best way for your company. And as Concur Partners and consummate users of Concur ourselves there is no question or problem too big or too small for us to assist you with.

Your people travelling to sell your products and serve your customers deserve a state-of the art, smooth process

Issues solved for Concur customers recently comprise:

  • missing connection to the expenseit app
  • UK VAT reimbursement for mileage
  • misunderstanding about the exchange rate logic
  • lack of efficiency, as standard e-receipt integrations from the likes of Uber, Velocity etc. were not used
  • using Tripit Pro as an intelligent mobile itinerary
  • confusing, over-loaded expense screens
  • lack of easy-to-consume documentationPeople working at casual office --- Image by © Zak Kendal/cultura/Corbis

One or two days with you and our key users to take a look through your Concur system, suggesting and configuring betterments to your process and system set-up. The packages price starts at GBP 950 for a one day workshop with preparation call and follow-up.

We can also produce bespoke user-guides or bite-size training videos for your users.

Contact us today to have a chat about how we make Concur work better for you. And if you are looking for some more general tips and tricks when using Concur, check out our Concur blog series here.